E-mail, live chat, callbacks and team chat in one place – with an AI that fills in tickets and keeps an eye on deadlines for you.
An AI assistant that pulls its weight
Dictate instead of typing, replies at the push of a button.
Deadlines handled automatically
An SLA calendar, reminders and read receipts across the team.
Callbacks in seconds
Take the hotline call, tap the number, ring straight back.
Full-text search across everything
Even finds text inside attachments – thanks to OCR, in seconds.
© 2026 Entracon Projektservice GmbH · rapidFOX
Create your company, connect your mailbox – from then on every customer email becomes a ticket for the whole team instead of sitting in one personal inbox.
We use this to set up sample tickets that fit your field.
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