Help desk software for your industry
Every industry has its own rhythm, and rapidFOX adapts to it. Find the fit for how your days actually run: requests in one place, clear ownership, deadlines you can see.
Help desk software for MSPs
Several clients, many systems, response times you have signed for: rapidFOX keeps your IT support separated and traceable – with an SLA per client and...
See the industry page For agenciesHelp desk software for Agencies
Requests arrive by email, by chat and in a meeting nobody wrote down. rapidFOX turns them into one list with an owner and a deadline.
See the industry page For machinery & plant manufacturersHelp desk software for Manufacturing
A machine is down and the customer is losing money by the hour. What matters is not the ticket form – it is that the right person has the history in f...
See the industry page For medical device companiesHelp desk software for Medical devices
In this industry a support ticket is also a record. It has to be complete, it has to be timestamped, and it has to still make sense in two years.
See the industry page For logistics & transportHelp desk software for Logistics
Where is it, why is it late, and who is paying for the damage – three questions, all day, from customers who need an answer now.
See the industry page For hospitals & healthcareHelp desk software for Healthcare
A ward cannot wait for a support queue. What it needs is for the request to reach the right team the first time.
See the industry page For telecoms & technologyHelp desk software for Telecoms
A line is down and three customers on the same street have noticed. What you need is not more inbox – it is one case with three reporters.
See the industry page For e-commerce & online retailHelp desk software for E-commerce
Where is my order, can I return this, why was I charged twice – the same three questions, several hundred times a week.
See the industry page For software & SaaSHelp desk software for Software companies
Half of what arrives is a question with an answer that already exists. The other half is a bug, and mixing the two costs both.
See the industry page For SaaS startupsHelp desk software for SaaS startups
Support is the second thing a SaaS company builds and the first thing it regrets not building properly.
See the industry page For facility managementHelp desk software for Facility management
The heating in building three, a broken door in building seven, a light that has been out for a fortnight – all of it arrives by phone and none of it...
See the industry page For car dealershipsHelp desk software for Car dealerships
Sales, service and parts all answer the same customer, and none of them can see what the others said.
See the industry pageYour industry is not listed? rapidFOX suits any team with customers – just try it free for 7 days.
What every industry values in rapidFOX
Servers in Germany
Your data is stored and processed in Germany.
Local AI, no data leaving
The AI assistant runs on your own server – ticket content is never sent to an external AI service.
GDPR compliant, no extra tools
Tenant separation, export and deletion functions and a data processing agreement are built in.
A fair fixed price per seat
One clear price per booked seat – no feature ballast, no hidden add-ons.
Ready to use without training
An uncluttered interface with a guided start – expensive training is not needed.
Email connection included
Connect your existing support mailbox – enquiries turn into tickets automatically.
Ready to tidy up your support?
Try it free for 7 days – no card, with sample data, ready in 2 minutes.
Start free now